Buy Online! Pick up in Store!
You can purchase your items online and pick them up at our retail store .Best of all, ordering online and picking up in stores allows you to save on shipping fees and avoid shipping time.
Shipping & Returns
AT THIS TIME AS WE JUST GO LIVE WITH OUR STORE WE ARE ONLY SHIPPING TO THE SOUTHEAST REGION OF THE US.
We ship orders Monday-Friday, excluding holidays. In-stock orders placed will generally ship out within 24 hrs. Once shipped, you will be emailed the tracking number(s) for your order.
For example: An order placed AFTER 3pm EST on a Friday, will ship out the following Monday (unless that Monday is a holiday).
Are delivery dates guaranteed?
Unfortunately, no. Although the majority of the packages we ship out arrive on or before their “estimated” delivery date, occasionally a package may become delayed during weather related events or factors out of our control. While we do provide tracking numbers for all of our domestic U.S. orders, we must also rely on the carriers to scan the packages throughout transit and update the tracking. If you have any concerns regarding the delivery status of your package, please contact us & we’ll do our best to help!
Why did I receive multiple tracking numbers?
While we try to ship your entire order together, sometimes items may only be in-stock at different locations. We want to make sure you receive your order as quickly as possible and may ship them from separate locations.
Will you notify me if one of my items is back-ordered?
Yes. If an item is currently out-of-stock, we will contact you as soon as possible with options on how to proceed.
P.O. Box Shipping is Not Permitted on Large Kits and Oversized orders (a physical home or business address is required to process your order).
Please Note we DO NOT SHIP to APO/FPO Address or FREIGHT FORWARDERS your order will automatically be canceled.
FREE SHIPPING DETAILS
Free shipping applies to most continental U.S. orders of $300 or more, before tax. Some exclusions may apply. If your order qualifies for free shipping, you'll see that option during the checkout process. If your order contains an oversized package, you may incur a service charge (this will be noted at checkout on the shipping options page).
To take advantage of Free Shipping:
1.) Place over $300.00 of eligible merchandise in your shopping cart.
2.) Proceed to checkout.
3.) Enter your shipping address details and click “Continue.”
4.) Select the FREE Shipping option.
5.) Complete the checkout process.
6.) Enjoy FREE Shipping!
*Please note that when free shipping is selected, we will ship your order using the most cost-effective shipping carrier/method.
Please contact us prior to making a return for RMA #.
We do not allow returns on Batteries or open tires used or not. These items will have to be dealt with directly with the manufacturers for warranty or replacements.
Items may be returned within 14 days of receiving your order
Items must be in new and unused condition in the original unopened package, factory sealed and purchased from Anthony's Victory Lane. (Not re-stapled)
The buyer is responsible for return shipping costs. We will pay the return shipping costs if the return is a result of our error (you received an incorrect. item.)
Refund returned items are subject to a 15% restocking fee
Please enclose a copy of your receipt along with a brief reason for the return and your contact phone number
Refunds will be complete once the item as been returned and inspected.
Damaged Package Claims:
If you have received your order, and your package was damaged in transit, please contact us within 48 hours of receipt of your package. Customers with damaged packages can file a claim directly with us. Please keep all packaging (box, packing paper, etc.) for verification purposes. We will most likely request the damaged product(s) be shipped back to us for verification.
Lost Package Claims
If you have not received your order, and feel your package may be lost, please contact us. All packages shipped by Anthony's are insured for 100% of the package's value. If your package is in fact lost, we will either replace the package, credit your account for the full amount, or offer you a refund for the full amount of the order.
Before we can file a claim for a lost package, we must allow the U.S. Postal Service and Fedex the full time allotted for delivery. Here is the timetable for tracing lost packages:
Fedex Ground - 10 business days from the expected delivery day
USPS Priority Mail - 10 business days from the expected delivery day
USPS First Class Mail - 10 business days from the expected delivery day
Please allow us 2 business days to contact the shipping carrier regarding your missing package. We will continue to stay in contact with you regarding updates from the carrier. Most carrier investigations usually take 7-10 business days.
Please do not open a PayPal or a credit card claim against the order, as this will further delay the process.